With the showcases Omnichannel, eCommerce and Analytics, visitors will experience the retail of tomorrow

Digital, cross-channel and transparent – at EuroCIS 2018, implexis will show the future of retail. Visitors can learn how to use the modules of implexis’ software platform xReach to benefit from digitalized shopping. EuroCIS will take place in Düsseldorf from February 27 to March 1, 2018.

What is the most effective way to connect system modules such as ERP, e-commerce and analytics? How do I use the latest company data to plan campaigns? How do I create a cross-channel customer journey for my customers? At EuroCIS in Düsseldorf, implexis’ experts will answer these and many other questions at booth F39 (Hall 9) operated by its partner Microsoft. Three showcases will be set up to illustrate all the steps in the sales process: entering product data into and managing prices in the ERP system, publishing products, customers’ purchases in the web shop, feedback to the ERP system, campaign analyses in real time, and retrieving the latest sales figures for a comprehensive overview.

Omni-channel showcase: optimal cross-channel interaction

This showcase demonstrates how retailers compile product ranges in Microsoft Dynamics 365 with only a few clicks. Your franchises, call center and web shop can be controlled and administered centrally in the ERP system so that new product information or sales campaigns can be displayed across channels without any media disruptions. In addition, implexis‘ solution facilitates the simultaneous transmission of data to the cash register software. With the click of a button, demand can be assessed, order proposals for the central warehouse and the franchises can be made, and back-office activities such as managing product master data can be carried out quickly and easily.

E-commerce showcase: efficient online shops

In this showcase, implexis walks you through the benefits of seamless integration into your ERP system and the analytics section. Every online order triggers feedback to  your ERP system and real-time dashboard. Experience a cross-channel shopping process where customers can switch between desktop and smartphone and use the Click&Collect option for convenient delivery to the store.

Analytics showcase: real-time data control

The third showcase explains optimal ways for retailers to analyze information including customer data, economic developments and sales figures. The process shown is based on the data of a retailer who operates 500 stores. The data is displayed in a real-time dashboard using steam analytics and is updated in real time through Power BI. This data is the key to improving customers‘ experiences. Decision-makers who need to have the latest numbers on hand first thing in the morning can access breakfast figures – analyses, ad hoc reports and early-bird analytics –  on their smartphone or tablet.

KIND Goes Digital

We invite you to experience one of implexis’ practical examples on February 27, 2018 at 11:00 am. In our presentation titled Digital Transformation is a journey – KIND rises with an 360° Omni-Channel Strategy you get to know how KIND Hörgeräte manages the challenges of digital transformation in our joint project. The presentation will take place at EuroCIS' Omnichannel Forum.

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