To be able to cater to diverse target groups in several sales channels simultaneously, integrating an online shop is not enough in most cases. To improve customer retention and reduce manual work steps, your e-commerce strategy should be embedded into an end-to-end e-business. The key to a successful omni-channel business including increased sales and brand heat is an e-commerce-solution integrated into your ERP system. xReach.webshop is an out-of-the-box solution that delivers a web shop fully integrated into Microsoft Dynamics 365. Thanks to plug-ins, as an omni-channel merchant you can extend this smart software solution quickly and easily to meet your business requirements and create the experiences your customers are looking for.
Thomas Philipps, Scaya, KIND Hörgeräte and BWBM are using the xReach.webshop module for their omni-channel business. In addition to a speedy connection to the CMS or PIM system, the xReach.webshop shop system has more than 200 payment options integrated by default and thanks to Microsoft Azure’s cognitive services includes a recommendation engine and an image search function.
… you had convenient access to all your information and at the same time all your departments and your online shop had real-time data to work with. With the Cloud First strategy, one central data repository is all you need. This ensures demonstrably more flexibility and speed for your omni-channel business. Moreover, the resources required for your operations can be provided flexibly and at a low price. Security is safeguarded through regular scans and compliance with the high security standards of the Microsoft Azure cloud.
… you could make statements today regarding the development of prices several weeks down the road. You would have a major advantage in the highly competitive e-commerce business. This is where xReach.webshop comes in when you integrate the Microsoft Azure cloud: As part of the cognitive services, the Azure AI software combs through samples and trends in large amounts of data quickly and can thus be used to make forecasts. Typical examples include recommendation systems as used by Amazon. In addition, Azure’s cognitive services include an image search function.
In addition to its own content management system, the web shop can be integrated with Episerver’s CMS system to create unique customer experiences. In this way, commerce and content are combined in one and the same platform and your marketing staff can create, manage and publish shopping experiences across all the channels – your start to bankable campaigns.
… you had access to a central control panel that managed, provided and enhanced your e-commerce product data conclusively. The product information management system, or PIM, ensures more thrust for your business. The key is high-quality data: The PIM system bundles product features and benefits, text, and image information, synchronizes it and makes it available across locations, departments and sales channels. This is how a PIM system simplifies your data management.
„xReach.webshop is the ideal tool for your end-to-end omni-channel business because it goes beyond the standard functions of other e-commerce solutions. Because it can be integrated with Microsoft’s cognitive services or the Episerver CMS system, xReach.webshop enables you to respond quickly to developments in the market and at the same time offer your customers unique shopping experiences and reduce the cost of implementation.“
The success of your e-commerce hinges on more than just a modern online shop with user-friendly filter functions and engaging product descriptions. Customers also expect convenient payment processes. Connect xReach.webshop with xReach.payment to offer your customers attractive online shopping experiences and generate incentives to return to your shop.
In cooperation with Computop, Hitachi Solutions offers the xReach.webshop payment interface with more than 200 payment options included by default. Hitachi Solutions can implement other payment options within a short space of time.
Thanks to its modular design, xReach.webshop can be adapted perfectly to meet your current and future needs. Comparable to a toolbox, you can choose from among a whole range of modules to create agile web shops with your individual corporate design. xReach.webshop can be extended to include xReach.payment, xReach.analytics, xReach.pim or other xReach modules quickly without the need for lengthy and costly interface implementation.
xReach is a modular software platform that dovetails ERP, CRM, analytics, intranet, PIM, e-commerce and other modules for your retail business intelligently.Get the brochure
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